Bhopendra currently heads the CRM department at BoyleSports, and has been a part of the online gaming industry for more than a decade. His portfolio includes working with industry majors like Bwin.Party, Mansion and Probability Plc.
He has hands on experience in leading retention projects like Unified Customer View, Marketing automation, Real time triggers and offer management.
Bhopendra has a proven track record of successfully defining and delivering - Conversion, Retention, Cross-sell, VIP and Loyalty marketing programs. He also specialises in implementation of Six sigma and P-CMM programs, to improve product and customer operations.